What happens if I have trouble or need help while I’m climbing?

Medical assistance is available throughout the entire event. Medical staff will be on-site for those who may need assistance throughout the event in various areas including the concourse level, stairwells and at the finish line in 360 CHICAGO. They are easily identified by their red shirts with white print. An ambulance with paramedic staff will also be on site. Any volunteer can assist you with accessing medical personnel. If you must exit the stairwell in case of an emergency or you are unable to complete the climb, please seek security, volunteer or medical staff for assistance to be properly escorted. Do not exit any floor without 875 N. Michigan security personnel!

Can I check my coat and other gear?

Yes! We have several options available to you, all outlined below.

A small-bag gear check is provided at the Hilton Suites Magnificent Mile, 198 East Delaware – the same convenient location as the Hustle Chicago After Party. While the gear check room is monitored by event volunteers, RHA cannot accept liability for lost items. Bring only necessities and leave valuable items at home.

A coat-only check is available on the Garden/Concourse level at 875 N. Michigan where you enter line-up for your climb. Space is extremely limited and you will not be able to store tote bags, duffel bags, phones, cameras, keys, etc. There are absolutely no exceptions at coat-only check. If you have small items to store on event day, visit Gear Check at Hilton Suites before coming to 875 N. Michigan.

• To keep the walkways open and safe for all participants, items cannot be left unattended. Found items will be removed by RHA volunteers and/or security and will not be available for return.
• Use a bag that has unique marks, tags or other identifiable characteristics for easier retrieval from Gear Check.
• Keep checked items and size to a minimum.
• Event photos are provided so you can leave your camera equipment at home.
• Please do not bring other valuables to the event.
• If you park at 875 N. Michigan, leave your gear in your vehicle.
• If you have guests attending the event, consider having your guests hold your small-bag items while you climb.

Are restrooms available?

Before you climb, restrooms are located on the Concourse/Garden Level BEHIND the Cheesecake Factory (not inside) and in 360 CHICAGO Gift Shop behind the entrance desk. Facilities are also located at the finish line in 360 CHICAGO — men’s on the north side, women’s on the south side. No restroom facilities are accessible from the stairwells. Like all large fitness events, lines for restrooms are likely to be long.

What kind of security can I expect at the building?

We are guests of 875 N. Michigan, which houses both businesses and personal residences. Please be courteous to all. Security procedures must be followed and security personnel will be present in all areas. Car and bag checks may be done in the parking garage and other areas and is left up to the discretion of 875 N. Michigan security.

To ensure everyone’s safety, climbers are not permitted to leave the stairwells unless escorted by security, who will be stationed at 10 floor intervals (approximately). 875 N. Michigan security will be in radio communication and prepared to assist you in case of an emergency.

How do I get there?

Transportation to 875 N. Michigan and parking costs are the responsibility of each climber. See below for various options to get to the building on event day.

CTA Bus Routes
We encourage you to consider public transportation due to the number of people present on event day!

CTA’s #151 and 146 bus routes will drop you off directly in front of 875 N. Michigan. Visit www.transitchicago.com or call 836-7000 (any area code) for CTA travel information.

Discounted parking is available exclusively at the 875 N. Michigan Parking Garage ahead of time by using the reservation tool below. You may access the garage from the Chestnut or Delaware side of the building. As part of security procedures, uniformed personnel may check vehicles entering the 875 N. Michigan Parking Garage. Please allow extra time for this security check and obey all instructions given by 875 N. Michigan staff. We suggest leaving your coat and belongings secured in your car. Please note your wave’s start time to ensure you select the correct time parameters for your parking pass.








Spot Hero
Save up to 50% when you book a parking spot in advance at a nearby garage.

Bloomingdales Building
Parking garage located at 900 N. Michigan Avenue. Discount available with any purchase, e.g. coffee.

Water Tower Place Valet
Available at the Hilton Suites Chicago. Parking rate is $28 up to 2 hours and $36 for 2 – 6 hours.

Nearby Parking Garages

• Park at 100 East Walton
• East of Michigan Avenue on Delaware Street
• West of Michigan Avenue on Delaware Street

All prices are subject to change without notice.